Frequently Asked Questions
Everything you need to know about shopping with VENDERBY'S.
What is the typical shipping time for my order?
We strive for fast delivery. Orders are typically processed within 24 hours. Domestic shipping usually takes 1-3 business days, while international shipping can take 3-7 business days depending on your location.
How do I return an item?
You have a 14-day return policy from the day you receive your package. Items must be in their original condition with all tags attached. Please use our online return portal to generate a shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna, MobilePay, and Apple Pay for a seamless checkout experience.
How do I find the right size?
Each product page includes a specific size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for our tailored trousers to ensure the best silhouette.
Do you ship internationally?
Yes, VENDERBY'S ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.
Can I change or cancel my order after it's placed?
Because we process orders very quickly to ensure fast delivery, we can only make changes if the order has not yet been packed. Please contact our customer service team immediately if you need to update your information.